EASY Return and Refund

Our EASY Free Return and Refund policy (USA)

If you are not completely satisfied with your purchase you may return it back to us and get a full refund.
Just email info@bluefrogfilters.com to request a Free Return Label and initiate a full refund of your purchase. All requests for returns and refunds must be made within 30 days of purchase date. 

Return Checklist:

  • Items being returned must be undamaged and in original packaging with all accessories.
  • Pack the item(s) securely in shipping package along with order number.
  • A Pre-paid USPS Return Label will be emailed to you.

Once received, a full refund will be processed back to the original payment method. 

 
Our EASY Return and Refund policy (Canada & Mexico)

If you are not completely satisfied with your purchase you may return it back to us and get a full refund.
Just email info@bluefrogfilters.com to request a RMA and initiate a full refund of your purchase. All requests for returns and refunds must be made within 30 days of purchase date. Customers are responsible for shipping any returned product back to us.

Return Checklist:

  • Items being returned must be unused, undamaged and in original packaging with all accessories.
  • Pack the item(s) securely in shipping package along with order number or the original packing slip.
  • All return shipping costs must be paid by the customer.
  • We recommend using UPS, FedEx or USPS to ship your returned product(s) back to us.

Once received, a full refund will be processed back to the original payment method. At this time, we do not provide return labels for Canada and Mexico.